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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback) Loot Price: R1,103
Discovery Miles 11 030
Repayment Terms: R103 pm x 12*
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Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...

Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback)

Lambert Stewart, Elizabeth Blaikie, Sue Tissiman, Julie Smith

Series: Apprenticeship Level 2 Hospitality

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Loot Price R1,103 Discovery Miles 11 030 | Repayment Terms: R103 pm x 12*

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An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard. It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification. It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.

General

Imprint: Pearson Education Limited
Country of origin: United Kingdom
Series: Apprenticeship Level 2 Hospitality
Release date: December 2018
First published: 2018
Authors: Lambert Stewart • Elizabeth Blaikie • Sue Tissiman • Julie Smith
Dimensions: 274 x 218 x 10mm (L x W x T)
Format: Paperback • Digital product license key
ISBN-13: 978-1-292-27992-3
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
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LSN: 1-292-27992-3
Barcode: 9781292279923

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