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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback) Loot Price: R1,124

Discovery Miles 11 240

Repayment Terms: R105 pm x 12*

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Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...

Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback)

Lambert Stewart, Elizabeth Blaikie, Sue Tissiman, Julie Smith

Series: Apprenticeship Level 2 Hospitality

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Loot Price R1,124 Discovery Miles 11 240 | Repayment Terms: R105 pm x 12*

Expected to ship within 12 - 19 working days

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An ideal companion to support apprentices throughout their on-programme learning of Customer Service Practitioner Level 2 Apprenticeship Standard Apprenticeship Handbook for Customer Service Practitioner (Level 2) provides apprentices with all the support they will need throughout the on-programme component of the Customer Service Practitioner Level 2 Apprenticeship Standard. It is a course companion that covers all the knowledge required by the apprenticeship Standard and set out in the Pearson EPA Amplification. It will also help apprentices identify and understand how to apply the appropriate skills and behaviours in the workplace.

General

Imprint:	Pearson Education Limited
Country of origin:	United Kingdom
Series:	Apprenticeship Level 2 Hospitality
Release date:	December 2018
First published:	2018
Authors:	Lambert Stewart • Elizabeth Blaikie • Sue Tissiman • Julie Smith
Dimensions:	274 x 218 x 10mm (L x W x T)
Format:	Paperback • Digital product license key
ISBN-13:	978-1-292-27992-3
Categories:	Books > Business & Economics > Business & management > Sales & marketing > Customer services Promotions
LSN:	1-292-27992-3
Barcode:	9781292279923