Customer Satisfaction (Paperback)

Determining Customer Satisfaction has been a paradox since long. This book is an effort to explore the determinants of customer satisfaction for automobile industry using sample from Bangladesh. Results have shown a significant positive relationship of Product Dimensions and Service Dimensions with overall customer satisfaction for TATA ACE, one of the most selling vehicles of the country. A strong recommendation in favor of After Sales Service has also given in this book.

General

Imprint:	Lap Lambert Academic Publishing
Country of origin:	United States
Release date:	December 2012
First published:	December 2012
Authors:	Azad Md. Abul Kalam • Ashraf Md. Waleed
Dimensions:	229 x 152 x 5mm (L x W x T)
Format:	Paperback - Trade
Pages:	80
ISBN-13:	978-3-8454-3956-3
Categories:	Books > Business & Economics > Finance & accounting > Accounting > General
LSN:	3-8454-3956-4
Barcode:	9783845439563

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!