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Credit and Blame at Work - How Better Assessment Can Improve Individual, Team and Organizational Success (Paperback)
Loot Price: R378
Discovery Miles 3 780
You Save: R78
(17%)
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Credit and Blame at Work - How Better Assessment Can Improve Individual, Team and Organizational Success (Paperback)
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List price R456
Loot Price R378
Discovery Miles 3 780
You Save R78 (17%)
Expected to ship within 10 - 15 working days
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Now in paperback, the acclaimed guide by a leading workplace expert
that offers essential advice about how to succeed at work by
avoiding the pitfalls of pervasive credit-grabbing and
finger-pointing.
In this important book, praised by bestselling management expert
Robert Sutton as "a modern management classic; one of the most
well-crafted business books I have ever read," psychologist and
workplace consultant Ben Dattner reveals that at the root of the
worst problems at work is the skewed allocation of credit and
blame. It's human nature to resort to blaming others, as well as to
take more credit for successes than we should. Many managers also
foster a "blame or be blamed" culture that can turn a workplace
into a smoldering battlefield and upend your career. Individuals
are scapegoated, teams fall apart, projects get derailed, and
people become disengaged because fear and resentment take hold. But
Dattner shows that we can learn to understand the dynamics of this
bad behavior so that we can inoculate ourselves against it.
In lively prose, Dattner tells a host of true stories from
individuals and teams he's worked with, identifying the eleven
personality types who are especially prone to credit and blame
problems and introducing simple methods for dealing with each of
them. The rich insights and powerful practical advice Dattner
offers allow readers to master the vital skills necessary for
rising above the temptations of the blame game, defusing the
tensions, and achieving greater success.
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