A project began as a post occupancy evaluation of lighting controls
installed in a range of buildings. Actual controlled lighting
consumption was to be compared against past billing or simulated
energy consumption. However, when the research began it was found
that the controls had been removed from two out of the three
buildings. This raised a much bigger research question as to why
were the controls disconnected and what were the factors governing
success or failure of these systems? A whole new methodology from
that first envisaged had to be established. To find out what people
know, or think, it is necessary to ask them. A framework was
created to determine if there was correlation between past findings
and the reasons for failure in the case studies. The research that
followed posed many difficult challenges including the use of
qualitative data in an engineering environment. Some of the
findings included: Comparatively high maintenance costs
Misinterpretations of commissioning processes Incomplete analysis
prior to installation The requirement for post occupancy evaluation
in current engineering practices"
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