The essential healthcare guide to doing more with existing
resources The healthcare industry faces foundational challenges to
how it sustains itself. As the gap between cost and revenue
continues to widen, and as cost-effectiveness remains an elusive
imperative, the question persists: how can healthcare organizations
do more with the same resources? The Hospital and Clinic
Improvement Handbook is a practical guide to how operations
management - in particular Lean and the Theory of Constraints (TOC)
- can rapidly advance value and performance in any healthcare
organization. Utilizing a systems approach that will be relevant
for healthcare managers and executives, it unpacks and demystifies
concepts such as performance measures, operations, quality, cost
accounting, pricing, and value enhancement, all as they relate to
eliminating waste and non-value-adding activities. Enriched with
dozens of examples and building on the authors' experience teaching
and refining these concepts for healthcare, this text is an
essential guide for executives and managers across the industry.
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