This volume of coursework from TrainAmerica's Layered Learning
Series includes: 1. Handling Difficult People Learn how to handle
the angry caller, the talkative caller, and the demanding caller.
2. Personal Time Management Learn what time you can control, how to
best use that time, and practical ways to establish priorities. 3.
Attitude: Your Most Priceless Possession Proven techniques to stay
positive in today's busy, pressure-filled world, and the
relationship between attitude and career success. 4. The Art of
Communicating Designed for business professionals to enhance
interpersonal skills. Learn the importance of posture, gestures,
dress, voice, humor, and voice quality.
General
| Imprint: |
Createspace Independent Publishing Platform
|
| Country of origin: |
United States |
| Series: |
Get on Target With...the Layered Learning, 3 |
| Release date: |
December 2013 |
| First published: |
December 2013 |
| Authors: |
Bonnie Libhart
|
| Dimensions: |
280 x 216 x 10mm (L x W x T) |
| Format: |
Paperback - Trade
|
| Pages: |
178 |
| ISBN-13: |
978-1-4948-4998-6 |
| Categories: |
Books >
Social sciences >
Education >
Teaching skills & techniques
|
| LSN: |
1-4948-4998-4 |
| Barcode: |
9781494849986 |
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