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Negotiating and Influencing Skills - The Art of Creating and Claiming Value (Hardcover, New)
Loot Price: R5,284
Discovery Miles 52 840
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Negotiating and Influencing Skills - The Art of Creating and Claiming Value (Hardcover, New)
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Negotiating and Influencing Skills provides the tools needed to
negotiate effectively in order to obtain the best result--whether
you are working on securing a contract, obtaining consensus on a
goal, building commitment among your employees or classmates,
coaching for employee development, or dealing with family and
friends. Based on the theoretical approach to cooperative
negotiating skills developed at the Harvard Project on Negotiation,
the book presents a two-step process toward mastery of negotiating
and influencing skills that includes the development of skills by
means of interactive exercises and application of these negotiating
skills in personal and professional life. Evaluation tools and many
exercises are used to help the reader develop and broaden his or
her negotiation style and become more flexible and fluid in
approach. Difficult people and difficult situations provide us with
one of the best sources of information on what we need to do
differently in order to negotiate more effectively. The book
examines the eight critical skills we all need to negotiate
successfully with difficult people or difficult situations.
Learning effective negotiating and influencing skills is a lifelong
process. Reading this book is only the beginning point in that
process. Suggestions are presented regarding books to read, courses
to take, and the continuing use of the feedback forms provided in
this book. Anyone who negotiates on a regular basis and is desirous
of improving his or her negotiating and influencing skills, whether
that be in the work setting or in their personal lives, will
appreciate the approaches offered in this book, particularly
professors and students of management, marketing, organizational
communication, political science, public policy, psychology,
industrial organization psychology, social work, negotiation,
family studies, and law.
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