Rising fees. Rampant foreclosures. Americans (and much of the rest
of the world) are angry and fed up with banks. In this explosive
book, Carol Realini reveals what afflicts today's biggest banks and
how they can transform using disruptive innovation to reconnect
with their customers. Today's vast superbanks are organizations
that seem to operate by their own rules and trample their Main
Street customers. BANKRUPT reveals what afflicts today's biggest
banks, and shows how they nickel-and-dime the average customer even
as they hold trillions of dollars in assets and government bailout
funds. It's not about creating nostalgia for a golden age that is
long past. It's about how today's banks can transform themselves to
redefine banking. It's a call for leadership that lives by the
motto "Do the right thing." To chart a path to the future, Realini
draws upon her extensive personal experience in India, and reveals
the amazing revolution in grassroots banking that is taking place
right now. BANKRUPT is an optimistic book. It uses the crisis we
are experiencing as a way to look forward to a very different kind
of future for banking - one that will benefit both the banks and
their millions of customers.
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