There is no denying that the legal profession has been through an
unprecedented period of change. Alternatives to the traditional -
in terms of service providers, business models, workflow systems,
delivery vehicles, pricing strategies, and so on - are becoming
normalized. An excellent example of this is business process
improvement. For a profession suffering from aggravated clients,
shrinking revenues, competitive inertia, archaic business
practices, and system waste, the continual implementation of
process improvement strategies (Lean/Six Sigma/Project Management)
will be the key to future success. It is easy to understand, is
inexpensive to implement, lowers costs, improves quality, enhances
communication, facilitates lawyer training, makes fixed fees
profitable, and makes clients happy. Lean Six Sigma for Law Firms,
authored by Catherine Alman MacDonagh, is the first report of its
kind to provide in-depth strategic and tactical guidance on the
application of Lean and Six Sigma in law firms, the different
approaches firms are taking, where to get started, and case studies
highlighting the results have been for those who have already
implemented it.This report: + Defines Lean and Six Sigma as they
relate to the legal profession + Highlights the interdependent
relationships between Lean, Six Sigma and Project Management +
Demonstrates the different ways in which Lean and Six Sigma may be
employed in law firms With contributions, case studies and insight
from leading law firms, corporate counsel and a wide range of
internationally renowned experts on legal process improvement and
project management, it also covers topics including: + The
methodologies and toolkits of Lean and Six Sigma + Deciding when
and where to start an improvement program + Applications,
obstacles, benefits and lessons learned + Building the business
case - the drivers for employing process improvement + The use of
process improvement to deliver greater value to clients +
Developing competitive advantages through Lean and Six Sigma +
Structuring a process improvement program + DMAIC - The framework
for Lean Sigma in law firms + Creating culture of continuous
Improvement This report provides you with the tools and best
practices needed to reap the benefits and face the challenges of
implementing Lean and Six Sigma strategies in your firm.
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