This revised workbook introduces the use of a new Cause
Investigation tool, the Cause Road Map(c) . This Cause Road Map(c)
is a multi-function event cause investigation tool that provides a
structured approach to finding the underlying causes for events. It
will provide a comprehensive taxonomy for EVERY cause investigation
including root cause, apparent cause, equipment cause, and common
cause. This workbook guides the reader through the use of various
investigation analysis and event modeling tools, including the
Excellence Engine's Cause Road Map(c). Following the discussion on
various investigation and modeling tools, the authors show why
integrating multiple tools with the Cause Road Map(c) is necessary
to reveal latent causal factors. This revised workbook also
includes discussions on many other topics key to the success event
investigations.
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