0
Your cart

Your cart is empty

Books > Computing & IT > General theory of computing

Buy Now

ITIL Foundation Essentials - The Exam Facts You Need (Paperback) Loot Price: R402
Discovery Miles 4 020
ITIL Foundation Essentials - The Exam Facts You Need (Paperback): Claire Agutter

ITIL Foundation Essentials - The Exam Facts You Need (Paperback)

Claire Agutter; Edited by It Governance Publishing

 (sign in to rate)
Loot Price R402 Discovery Miles 4 020

Bookmark and Share

Expected to ship within 10 - 15 working days

Prepare for the ITIL Foundation exam ITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organizations can adopt and adapt. The Foundation Certificate is the entry-level ITIL qualification that offers candidates a general awareness of the key elements, concepts, and terminology used in the ITIL service life cycle. The aforementioned elements, concepts, and terminology of ITIL have been condensed into this pocket guide to provide candidates with the essential facts they need in order to pass the ITIL Foundation exam. All you need to know to achieve ITIL Foundation Certification An official ITIL(R) Licensed product, ITIL(R) Foundation Essentials is a distillation of critical information-no waffle or padding; just exactly what you need to understand how to pass the ITIL Foundation exam. Written for self-study candidates, ITIL community training delegates, itSMF/BCS members, and V2 Foundation Certificate holders who have yet to take an upgraded exam, this pocket guide is fully aligned with the ITIL 2011 core volumes. Project managers who are looking to expand their qualifications and IT contractors or consultants who don't want to take time out from their day jobs to attend a course will also find this pocket guide an essential companion to their studies and education. The complete ITIL Foundation syllabus The essential companion for those studying the ITIL Foundation syllabus, the pocket guide covers key areas including: *A basic introduction to ITIL and a description of service classifications (core, enabling, enhancing) and an outline of internal and external services. *A point-by-point summary of the purpose, objectives, scope, and value of the five stages of the service life cycle that form the ITIL core-from strategy and design through to transition, operation, and continual service improvement (CSI). *Separate sections in the guide are dedicated to describing ITIL key concepts and terminology (including "stakeholders" and "processes, functions, and roles") and throughout the pocket guide the wide range of 3, 4, and 5 letter ITIL acronyms (including PBA, FMITS, BRM, SLM, OLA, SLR, VBF, ITSCM, SACM, RADM) are expanded and explained. *A brief summary of the ITIL qualification scheme and the Foundation exam. The ideal revision guide for the ITIL Foundation examination

General

Imprint: It Governance Publishing
Country of origin: United Kingdom
Release date: November 2012
First published: November 2012
Authors: Claire Agutter
Editors: It Governance Publishing
Dimensions: 167 x 99 x 9mm (L x W x T)
Format: Paperback - Trade
Pages: 148
ISBN-13: 978-1-84928-399-1
Categories: Books > Computing & IT > General theory of computing > General
LSN: 1-84928-399-0
Barcode: 9781849283991

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Systems Analysis And Design In A…
John Satzinger, Robert Jackson, … Hardcover  (1)
R1,334 R1,154 Discovery Miles 11 540
Oracle 12c - SQL
Joan Casteel Paperback  (1)
R1,375 R1,184 Discovery Miles 11 840
Systems Analysis And Design
Scott Tilley Hardcover R1,354 R1,168 Discovery Miles 11 680
Discovering Computers (c)2017
Mark Frydenberg, Misty Vermaat, … Paperback  (3)
R1,395 R1,204 Discovery Miles 12 040
Foundations Of Computer Science
Behrouz Forouzan Paperback R1,236 R1,073 Discovery Miles 10 730
Foundations Of Computer Science
Behrouz Forouzan Paperback R999 R599 Discovery Miles 5 990
Introduction to Computer Theory
Daniel I. A. Cohen Paperback  (4)
R6,898 Discovery Miles 68 980
Discovering Computers 2018 - Digital…
Misty Vermaat, Steven Freund, … Paperback R1,543 R49 Discovery Miles 490
Dynamic Web Application Development…
David Parsons, Simon Stobart Paperback R1,309 R1,129 Discovery Miles 11 290
Program Construction - Calculating…
Roland Backhouse Paperback R1,443 Discovery Miles 14 430
Discovering Computers, Essentials…
Susan Sebok, Jennifer Campbell, … Paperback R1,256 R1,082 Discovery Miles 10 820
Steve Jobs
Walter Isaacson Paperback R705 R615 Discovery Miles 6 150

See more

Partners