Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Business strategy

Buy Now

Revolutionize Your Customer Experience (Paperback, 1st ed. 2005) Loot Price: R1,162
Discovery Miles 11 620
Repayment Terms: R109 pm x 12*
Add to cart
Revolutionize Your Customer Experience (Paperback, 1st ed. 2005): Colin Shaw

Revolutionize Your Customer Experience (Paperback, 1st ed. 2005)

Colin Shaw

 (sign in to rate)
Loot Price R1,162 Discovery Miles 11 620 | Repayment Terms: R109 pm x 12*

Bookmark and Share

Expected to ship within 18 - 22 working days

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: September 2004
First published: 2005
Authors: Colin Shaw
Dimensions: 235 x 155mm (L x W)
Format: Paperback
Pages: 220
Edition: 1st ed. 2005
ISBN-13: 978-1-349-51834-0
Categories: Books > Business & Economics > Business & management > Business strategy
Books > Business & Economics > Business & management > Management & management techniques > General
Promotions
LSN: 1-349-51834-4
Barcode: 9781349518340

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Vusi - Business & Life Lessons From a Black Dragon (Paperback): Vusi Thembekwayo
Vusi - Business & Life Lessons From a…
Vusi Thembekwayo Paperback  (3)
 R300 R268 Discovery Miles 2 680
The Business Builder's Toolkit - A Practical Handbook For Business Leaders (Paperback): Nic Haralambous
The Business Builder's Toolkit - A…
Nic Haralambous Paperback R385 Discovery Miles 3 850
What Makes Them Great? - 50 Ways To Become The Industry Leader (Paperback): Douglas Kruger
What Makes Them Great? - 50 Ways To…
Douglas Kruger Paperback R318 Discovery Miles 3 180
Expansive - A Guide To Thinking Bigger, Living Fuller, And Thriving In A Limitless World (Paperback): John Sanei, Erik Kruger
Expansive - A Guide To Thinking Bigger…
John Sanei, Erik Kruger Paperback R290 R259 Discovery Miles 2 590
The Other End Of The Telescope - How To Increase The Metabolic Rate And Success Of Your Business (Paperback): Ian Russell
The Other End Of The Telescope - How To…
Ian Russell Paperback R250 R223 Discovery Miles 2 230
Statistics For Business And Economics (Paperback, 5th Edition): David Anderson, James Cochran, Eddie Shoesmith, Dennis Sweeney,...
Statistics For Business And Economics
David Anderson, James Cochran, … Paperback  (1)
 R1,134 R1,067 Discovery Miles 10 670
Billionaires Under Construction - The Mindset Of An Entrepreneur (Paperback): DJ Sbu
Billionaires Under Construction - The…
DJ Sbu Paperback  (9)
 R165 R148 Discovery Miles 1 480
Cultureneering (Paperback): Ian Fuhr
Cultureneering
Ian Fuhr Paperback R310 R281 Discovery Miles 2 810
Principles Of General Management - A Responsible Approach For Southern Africa (Paperback, 2nd Edition): Tersia Botha, Cecile...
Principles Of General Management - A…
Tersia Botha, Cecile Niewenhuizen, … Paperback R493 Discovery Miles 4 930
A Journey Of Diversity & Inclusion In South Africa - Guidelines For Leading Inclusively (Paperback): Nene Molefi
A Journey Of Diversity & Inclusion In…
Nene Molefi Paperback R433 Discovery Miles 4 330
Legacide - Why Legacy Thinking Is The Silent Killer Of Innovation (Paperback): Richard Mulholland
Legacide - Why Legacy Thinking Is The…
Richard Mulholland Paperback  (1)
 R248 Discovery Miles 2 480
Experiential Approach to Organization Development - Pearson New International Edition (Paperback, 8th edition): Donald Brown
Experiential Approach to Organization…
Donald Brown Paperback  (2)
 R2,385 Discovery Miles 23 850

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners