- Explores the housing process through the direct experiences and
perspectives of social service workers, including the barriers they
confront and the creative workarounds and methods they employ to
provide services to their clients. - Features the perspectives and
accounts of direct-care providers working within the larger
homeless services system in its exploration of street-level
bureaucracy among homeless service providers. - Portrayal of
"fitting stories" and the challenges imposed by SPDAT offer timely
and vivid detail that capture the obstacles and workarounds
navigated by case workers. - Coverage of the experiences of the
unhoused being re-housed fills a gap by focusing on the perspective
of case workers and direct-care providers, which should directly
interest both students and social service providers.
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