This book examines the state of access to criminal justice by
considering the health of the lawyer-client relationship under
legal aid. In the largest study of its kind for some two decades,
ethnographic fieldwork is used to gain a fresh perspective upon the
interaction that lies at the heart of the criminal justice system's
equality of arms. The research produces two contradictory messages;
in interview, lawyers claim a positive relationship with their
clients while, under participant observation, there emerges quite
the opposite. Paying more heed to what was seen than what was said,
it is supposed that these lawyers were able to talk the talk but
not walk the walk. The lawyers treat their clients with wanton
disrespect; making fun of them, talking over them and pushing them
to plead guilty - despite protestations to the contrary. The
evidence is damning for this branch of the legal profession - and
tragic for the clients who depend on them. What is responsible for
this malaise...inadequate financial remuneration? Increased time
pressures? Lapsed ethical training? Whatever the origin, this book
is intended to show the profession that there is a problem - one
that could get worse unless they choose to learn from the mistakes
made by the lawyers in this study.
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