The digital revolution is in full force but many public and private
sector leaders are stymied: How can they maximize the full
potential of digital technology? This hesitancy puts a brake on the
transformational power of digital technology and means private
companies and governmental bodies fall well behind other digital
pioneers. Darrell West focuses on the next wave of technologies and
how they can further enhance U.S. social and political innovation.
West champions exploiting technological advances to help
organizations become faster, smarter, and more efficient. Consumers
can deploy new digital technology to improve health care, gain
access to education, learn from the news media, and check public
sector performance. New storage platforms such as high-speed
broadband, mobile communications, and cloud computing enable and
improve both social and economic development. However, to gain
these benefits, policymakers must recognize the legitimacy of
public fears about technology and the privacy and security dangers
posed by the Internet. Their goal must be to further innovation and
investment while also protecting basic social and individual
values. West argues that digital technology innovation is
consistent in many ways with personal and social values; people can
deploy digital technology to improve participation and
collaboration, and political leaders can work with the private
sector to stimulate a flowering of innovation in a variety of
policy areas.
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