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Rewarding People - The Skill of Responding Positively (Paperback)
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Rewarding People - The Skill of Responding Positively (Paperback)
Series: Routledge Library Editions: Human Resource Management
Expected to ship within 12 - 17 working days
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People's behaviour can be rewarding to others through what they say
or do: it may be no more than an appreciative smile, a sympathetic
touch or a word of praise, but the impact can be highly
significant. This book, first published in 1993, explores these
social rewards and their relevance to the practice of people in the
interpersonal professions. While much of its content is relevant to
everyday life, the focus is on ways in which an understanding of
the working of social rewards can benefit such groups as teachers,
doctors, social workers, counsellors, nurses and managers in their
interaction with their patients, clients and pupils. In exploring
the nature and distribution of social rewards, the authors
introduce the concept of interpersonal skill, and discuss a range
of theoretical perspectives to account for the consequences of
responding positively to others. The effects of promoting
interpersonal attraction, the establishment and regulation of
relationships, and the ethical issues involved in conferring power
and facilitating influence are also discussed. With its discussion
of theory and research linked to explicit practical applications,
Rewarding People will be of interest to students in the areas of
communication, psychology and business studies.
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