Do your performance measures seek primarily to detect and control
undesirable activities, rather than sharing and rewarding
productive behaviour? Every organisation needs to measure its
performance and that of the people it employs; David Jenkins shows
you how to make more productive use of such measures. For measures
to be accurate and reliable there are fundamental rules that need
to be applied. Ignoring or misapplying them undermines performance
and impedes the achievement of the corporate goal. For any
enterprise, data must be available across the whole spectrum of
activity in which it is engaged. The quality of that information
will depend on the way it is measured. In some commercial
organisations data is regularly gathered at local level. Instead of
being used at this point, it is often fed into a corporate
information system which, having recycled it, issues the result in
a form that does not always meet needs. In Measuring Performance,
David Jenkins examines the more traditional measures of performance
and highlights their shortcomings as well as assessing the merits
of the alternative approaches that are currently available. The
book concludes with a step-by-step guide to reviewing the
effectiveness of your organisation's existing systems for measuring
performance and identifying ways of improving them.
General
| Imprint: |
Gower Publishing Ltd
|
| Country of origin: |
United Kingdom |
| Release date: |
February 2012 |
| First published: |
March 2012 |
| Authors: |
David Jenkins
|
| Dimensions: |
246 x 174 x 15mm (L x W x T) |
| Format: |
Hardcover - Cloth over boards
|
| Pages: |
152 |
| Edition: |
New Ed |
| ISBN-13: |
978-0-566-08860-5 |
| Categories: |
Books >
Business & Economics >
Economics >
General
Promotions
|
| LSN: |
0-566-08860-6 |
| Barcode: |
9780566088605 |
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