Fieldwork for Design looks at why ethnographic approaches have been
turned to in the design of computing devices for the workplace, for
the home and elsewhere. It presents a history of ethnography, both
as it was practiced before computer science picked it up and since,
most especially in the CSCW and HCI domains. It examines, further,
the various ethnographic or a ~fieldworka (TM) frameworks currently
popular, explaining and examining what each claims and entails. The
focus of the book throughout is on the practical relationship
between theory and practice, a relationship that is often
misunderstood yet fundamental to successful design.
The book is illustrated with real examples from the authorsa
(TM) various experiences in academic and commercial settings,
reporting on the use of ethnography before, during and after design
innovation and implementation. The result is a book that provides
the working knowledge necessary for using any kind of ethnographic
approach in the design of computer technologies.
Written to provide an overview of the topic for researchers and
graduates, as well as practitioners, this book will prove an
invaluable resource for all in the field.
As an HCI researcher and practitioner, I am delighted to see, at
last, a balanced view about the practice of ethnography within our
field.
Gary Marsden, Associate Professor of HCI, University of Cape
Town, South Africa
Dr Dave Randall is Senior Lecturer at Manchester Metropolitan
University, UK
Professor Richard Harper is a Senior Researcher for
Microsoft
Mark Rouncefield is a Senior Research Fellow at Lancaster
University
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