Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

Brilliant Customer Service (Paperback) Loot Price: R378
Discovery Miles 3 780
Add to cart

Brilliant Customer Service (Paperback)

Debra Stevens

Series: Brilliant Business

 (1 rating, sign in to rate)
Loot Price R378 Discovery Miles 3 780

Bookmark and Share

Expected to ship within 10 - 15 working days

Keep them coming back for more Brilliant Customer Service is your guide to help you deliver exceptional customer service and keep your customers coming back time and time and again. It's for anyone involved in any organisation - whether you run your own business, manage people or you are a customer facing employee. It doesn't matter what your budget is, you'll find lots of simple changes you can implement right now to build a highly successful customer service strategy. BRILLIANT OUTCOMES * Identify your customers real needs and how best to meet them * Build trust and long term loyalty with your customers to stay ahead of the competition * Make sure you are remembered and recommended

General

Imprint: Prentice Hall
Country of origin: United Kingdom
Series: Brilliant Business
Release date: October 2010
First published: 2011
Authors: Debra Stevens
Dimensions: 216 x 135 x 15mm (L x W x T)
Format: Paperback
Pages: 187
ISBN-13: 978-0-273-73807-7
Categories: Books > Business & Economics > Business & management > Sales & marketing > Customer services
Promotions
LSN: 0-273-73807-0
Barcode: 9780273738077

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R400 R349 Discovery Miles 3 490
Customer service (Paperback, 2nd ed): R. Machado
Customer service
R. Machado Paperback  (2)
 R507 Discovery Miles 5 070
Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R135 Discovery Miles 1 350
Eukaryotic Transcription Factors (Hardcover, 5th edition): David S. Latchman
Eukaryotic Transcription Factors
David S. Latchman Hardcover R1,869 Discovery Miles 18 690
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R909 Discovery Miles 9 090
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R300 Discovery Miles 3 000
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R285 Discovery Miles 2 850
Handbook of Research on Customer Loyalty (Hardcover): Debbie I. Keeling, Ko De Ruyter, David Cox
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R5,497 Discovery Miles 54 970
Advanced Introduction to Sustainable Competitive Advantage in Sales (Hardcover): Lawrence B. Chonko
Advanced Introduction to Sustainable…
Lawrence B. Chonko Hardcover R3,218 Discovery Miles 32 180
Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing (Hardcover): Monika Gupta, Priya Jindal, Shubhi...
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R6,841 Discovery Miles 68 410
Developing Relationships, Personalization, and Data Herald in Marketing 5.0 (Hardcover): Jasmine Kaur, Priya Jindal, Amandeep...
Developing Relationships…
Jasmine Kaur, Priya Jindal, … Hardcover R6,210 Discovery Miles 62 100
Advanced Introduction to Sustainable Competitive Advantage in Sales (Paperback): Lawrence B. Chonko
Advanced Introduction to Sustainable…
Lawrence B. Chonko Paperback R658 Discovery Miles 6 580

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners