Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty

Books > Business & Economics > Business & management > Sales & marketing > Customer services

Buy Now

The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover) Loot Price: R1,532
Discovery Miles 15 320
Repayment Terms: R144 pm x 12*
Add to cart
The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover): E....

The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover)

E. Kasabov, A. Warlow

 (sign in to rate)
Loot Price R1,532 Discovery Miles 15 320 | Repayment Terms: R144 pm x 12*

Bookmark and Share

Expected to ship within 10 - 15 working days

The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This text explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: November 2012
First published: November 2012
Authors: E. Kasabov • A. Warlow
Dimensions: 229 x 152 x 21mm (L x W x T)
Format: Hardcover - Cloth over boards / With dust jacket
Pages: 154
ISBN-13: 978-0-230-28419-7
Categories: Books > Business & Economics > Business & management > E-commerce
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Business & Economics > Business & management > Business communication & presentation > General
Promotions
LSN: 0-230-28419-1
Barcode: 9780230284197

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Superstar Customer Service - 200+ Customer Service Tips To Help You (Paperback): Basil O'Hagan
Superstar Customer Service - 200…
Basil O'Hagan Paperback R123 Discovery Miles 1 230
Deliver What You Promise - The Fundamental Building Blocks Of Business (Paperback): Bali Padda
Deliver What You Promise - The…
Bali Padda Paperback R382 R334 Discovery Miles 3 340
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R320 R270 Discovery Miles 2 700
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R735 Discovery Miles 7 350
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R259 Discovery Miles 2 590
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R924 Discovery Miles 9 240
Handbook of Research on Customer Loyalty (Hardcover): Debbie I. Keeling, Ko De Ruyter, David Cox
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,842 Discovery Miles 48 420
The Telesales Handbook - A Practical Guide to Setting Up and Running Your Own Telesales Operation (Paperback): Stuart Pearce
The Telesales Handbook - A Practical…
Stuart Pearce Paperback R273 Discovery Miles 2 730
Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R1,083 Discovery Miles 10 830
Enhancing Customer Engagement Through Location-Based Marketing (Hardcover): Amandeep Singh, Amit Mittal, Murat Unanoglu
Enhancing Customer Engagement Through…
Amandeep Singh, Amit Mittal, … Hardcover R6,833 Discovery Miles 68 330
Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing (Hardcover): Monika Gupta, Priya Jindal, Shubhi...
Promoting Consumer Engagement Through…
Monika Gupta, Priya Jindal, … Hardcover R6,865 Discovery Miles 68 650
Brand Management (Hardcover): Frantisek Pollak, Peter Markovic
Brand Management
Frantisek Pollak, Peter Markovic Hardcover R2,400 Discovery Miles 24 000

See more
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners