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Books > Business & Economics > Business & management > Sales & marketing > Customer services

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The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover) Loot Price: R1,589
Discovery Miles 15 890
Repayment Terms: R149 pm x 12*
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The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover): E....

The Compliance Business and Its Customers - Gaining Competitive Advantage by Controlling Your Customers (Hardcover)

E. Kasabov, A. Warlow

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Loot Price R1,589 Discovery Miles 15 890 | Repayment Terms: R149 pm x 12*

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The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This text explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

General

Imprint: Palgrave Macmillan
Country of origin: United Kingdom
Release date: November 2012
First published: November 2012
Authors: E. Kasabov • A. Warlow
Dimensions: 229 x 152 x 21mm (L x W x T)
Format: Hardcover - Cloth over boards / With dust jacket
Pages: 154
ISBN-13: 978-0-230-28419-7
Categories: Books > Business & Economics > Business & management > E-commerce
Books > Business & Economics > Business & management > Sales & marketing > Customer services
Books > Business & Economics > Business & management > Business communication & presentation > General
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LSN: 0-230-28419-1
Barcode: 9780230284197

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