This book describes the experiences of four organizations who tried
to introduce new computer systems in a humanistic manner so that
human as well as business gains would be derived from the
introduction of technology. All four paid a great deal of attention
to identifying efficiency and job satisfaction needs and to design
ing the technical system and its surrounding organizational context
in such a way that these needs could be effectively met.
Nevertheless, as with all major change, the change process was
difficult and demanding and considerable management skill and
insight was required before successful systems were implemented.
The author set out to identify the extent to which the values of
the different groups involved in the design process influenced the
way in which computer systems were designed and implemented. She
also wished to establish the extent to which the values of
technical systems designers, user management and user clerks
converged or diverged in the change process. It is hoped that the
ideas set out here will contribute both to a greater theoretical
understanding of the in fluences which affect technical change and
to the practical design of humanistic computer systems. The
research was carried out in three large government de partments,
two industrial firms and an international bank. Two of the govern
ment departments asked for their data to remain confidential and so
these are not described in detail in the book. The book is in
twelve chapters."
General
| Imprint: |
Springer
|
| Country of origin: |
Netherlands |
| Series: |
Information Systems, 3 |
| Release date: |
October 2011 |
| First published: |
1981 |
| Authors: |
E. Mumford
|
| Dimensions: |
240 x 160 x 18mm (L x W x T) |
| Format: |
Paperback
|
| Pages: |
318 |
| Edition: |
Softcover reprint of the original 1st ed. 1981 |
| ISBN-13: |
978-9400983458 |
| Categories: |
Books >
Humanities >
Philosophy >
General
Books >
Philosophy >
General
Promotions
|
| LSN: |
940098345X |
| Barcode: |
9789400983458 |
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