Approved by BCS. This training guide has been written specifically
for part 2 of the ECDL unit Using Email and the Internet (BCS ITQ
level 1, syllabus 1.0). Focussing on using email, each exercise has
been designed to gradually build up your knowledge of Microsoft
Outlook 2016 using a simple, step-by-step approach. You will learn
the main features of the application and gain an understanding of
fundamental e-mail concepts. This includes practical experience in
sending and receiving e-mail and working with a calendar.To
complete this unit you will also need Using Email and the Internet
Part 1.
General
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