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Books > Business & Economics > Finance & accounting > Finance > Property & real estate
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Creating Emotionally Intelligent Workspaces - A Design Guide to Office Chemistry (Hardcover)
Loot Price: R4,128
Discovery Miles 41 280
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Creating Emotionally Intelligent Workspaces - A Design Guide to Office Chemistry (Hardcover)
Expected to ship within 12 - 17 working days
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Emotions in the workplace have until recently been seen simply as a
distraction. We often think of work as rational, logical and
non-emotional. But organisations are waking up to the key role of
emotions and affect at work. Emotions influence how we make
decisions, how we relate with one another and how we make sense of
our surroundings. Whilst organisations are slowly embracing the
pivotal role of emotions, designers and managers of workplaces have
been struggling to keep up. New insights from hard sciences such as
neuropsychology are presenting a radically different interpretation
of emotions. Yet workplace designers and facilities managers still
rely on measuring non-specific states such as satisfaction and
stress. In this book we attempt to capture modern-day
interpretations of emotion, looking at emotion in terms of
transactions and processes rather than simple cause and effect. We
entertain the idea of an 'emotionally intelligent building' as an
alternative to the much-hyped intelligent building. The assertion
is that we should create environments that are emotionally
intelligent. Rather than focusing on the aptitudes or shortcomings
of individuals at work, we should place closer attention on the
office environment. It's not that we are emotionally disabled -
it's the environment that disables us! The ability of you and me to
interpret, control and express emotions may not simply be a result
of our own make-up. A radically different outlook considers how our
workspace and workplace debilitates or enables our emotional
understanding. In the modern workplace there are many innovations
that can undermine our emotional intelligence, such poorly
implemented hot-desking or lean environments. Contrariwise there
are key innovations such as Activity Based Working (ABW) that have
the potential to enhance our emotional state. Through a series of
unique case studies from around the world, we investigate key
concepts that can be used by designers and facilities managers
alike. No longer should designers be asked to incorporate emotional
elements as intangible un-costed 'add-ons'. This book provides a
shot in the arm for workplace design professionals, pointing to a
new way of thinking based on the emotional intelligence of the
workplace.
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