Designed for both the healthcare management student and the health
professional entering or navigating a career in this growing sector
of the U.S. health system, The Well-Managed Ambulatory Practice is
a comprehensive yet practical resource covering the essentials of
management unique and specific to the ambulatory setting. Written
by leaders in the field with featured contributions from expert
ambulatory care administrators and practicing physicians, this
textbook offers tools, cases, and other applications to arm
students of health administration, public health, business,
medicine, and other health professions with the knowledge and
skills for the delivery of more efficient and effective patient
care.As the singular reference to managing ambulatory care in
outpatient clinics, medical practices, community health centers,
and other settings, the textbook describes the evolution of
ambulatory care as a significant source of health care services
delivery, its continued expansion in the marketplace, and its
prominence in population health management, telemedicine, and other
service delivery strategies. This text provides the reader with a
thorough review of core functional areas of healthcare management
through the lens of managing an ambulatory practice, including
strategy and leadership; organizational structure; quality, safety,
and patient experience; operations; financial management; and human
resources. Chapters provide complementary teaching tools and case
studies to highlight real-world examples that students and
professionals may encounter in practice. Cases investigate topics
such as preventive health, healthcare leadership, quality
measurement, disruptive physicians, patient flow, operating
procedures and metrics, and lessons from COVID-19 among many more.
Key Features: Describes the core areas of health management through
the lens of leading an ambulatory network or managing an ambulatory
practice - strategy and leadership; organizational structure;
quality, safety, and experience; operations; financial management;
and human resources Provides expert strategies and best practices
for managing a diverse array of ambulatory care settings, including
outpatient clinics, physician practices, community health centers,
medical homes, and more Highlights real-world case studies that
students and health professionals may encounter in practice
Purchase includes digital access for use on most mobile devices or
computers, as well as full suite of instructor resources with
Instructor's Manual, PowerPoint slides, and test bank
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