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Safety-I and Safety-II - The Past and Future of Safety Management (Hardcover, New Ed)
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Safety-I and Safety-II - The Past and Future of Safety Management (Hardcover, New Ed)
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Safety has traditionally been defined as a condition where the
number of adverse outcomes was as low as possible (Safety-I). From
a Safety-I perspective, the purpose of safety management is to make
sure that the number of accidents and incidents is kept as low as
possible, or as low as is reasonably practicable. This means that
safety management must start from the manifestations of the absence
of safety and that - paradoxically - safety is measured by counting
the number of cases where it fails rather than by the number of
cases where it succeeds. This unavoidably leads to a reactive
approach based on responding to what goes wrong or what is
identified as a risk - as something that could go wrong. Focusing
on what goes right, rather than on what goes wrong, changes the
definition of safety from 'avoiding that something goes wrong' to
'ensuring that everything goes right'. More precisely, Safety-II is
the ability to succeed under varying conditions, so that the number
of intended and acceptable outcomes is as high as possible. From a
Safety-II perspective, the purpose of safety management is to
ensure that as much as possible goes right, in the sense that
everyday work achieves its objectives. This means that safety is
managed by what it achieves (successes, things that go right), and
that likewise it is measured by counting the number of cases where
things go right. In order to do this, safety management cannot only
be reactive, it must also be proactive. But it must be proactive
with regard to how actions succeed, to everyday acceptable
performance, rather than with regard to how they can fail, as
traditional risk analysis does. This book analyses and explains the
principles behind both approaches and uses this to consider the
past and future of safety management practices. The analysis makes
use of common examples and cases from domains such as aviation,
nuclear power production, process management and health care. The
final chapters explain the theoret
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