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Improving the Evaluation of Scholarly Work - The Application of Service Theory (Hardcover, 1st ed. 2022)
Loot Price: R4,036
Discovery Miles 40 360
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Improving the Evaluation of Scholarly Work - The Application of Service Theory (Hardcover, 1st ed. 2022)
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Total price: R4,056
Discovery Miles: 40 560
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This book aims to stimulate debate in the growing and highly
controversial area of measuring scholarly work. The authors examine
key aspects of this topic through the lens of the latest
theoretical developments in service science and associated fields.
It includes chapters explaining the theoretical developments and
methodological aspects of measuring the quality of academic
teaching and research, while other chapters provide a review and
analysis of various types of scholarly work metrics and processes
with examples from several countries, cultures, and educational
systems. The current growing concern about higher education (HE)
quality has prompted institutions to divide university teachers'
work into different areas and to design methods aimed at measuring
the productivity of these areas. It is widely accepted that the
need to evaluate HE service quality is a relevant issue for any
society. However, the authors argue that most of the current
practices used in the pursuit of this objective are jeopardizing
the future of the university as a place of knowledge generation,
science evolution and professional education.
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