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Retention and Recruitment for the Volunteer Emergency Services - Challenges and Solutions (Paperback)
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Retention and Recruitment for the Volunteer Emergency Services - Challenges and Solutions (Paperback)
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In 2004, the U.S. Fire Administration (USFA) and The Department of
Homeland Security (DHS) worked in partnership with the National
Volunteer Fire Council (NVFC) to revise the 1998 text, Retention
and Recruitment in the Volunteer Fire Service: Problems and
Solutions. The original text was based on a series of workshops
bringing together volunteer fire service members from all the
States. This edition has been enhanced with new research and
current issues as the emergency services enter the 21st century.
Many of the original reasons for the recruitment problems remain:
lack of time, apathy, and excessive requirements. However, they
appear to have become even greater issues with the passing of time.
Although the recruitment and retention challenges continue to grow,
some volunteer organizations maintain good membership while others
continue to function with reduced numbers. Those organizations that
seek solutions and adapt to our changing personnel environment are
successful. Individuals are still willing to give their time to
volunteer emergency services organizations provided the following:
The experience is rewarding and worth their time; The training
requirements are not excessive; The time demands are adaptable and
manageable; They are rewarded with a personal sense of value; There
is good leadership minimizing conflict; There is ample support for
the organization. The emergency services are the most demanding of
volunteer activities today. The physical and time demands
associated with training; responding to incidents; maintaining
facilities, apparatus, and equipment; fundraising; and
administering a nonprofit corporation are grueling if not managed
properly. In today's hectic world, strong leadership is required to
make the emergency services the organizations that will attract
volunteers. This text will cover many of the problems of
recruitment and retention and provide some examples of solutions
that have worked in volunteer organizations across the Nation.
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