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Managing the Smart Revolution in Tourism Firms - Innovation and Value Creation in the Era of Data (Hardcover)
Loot Price: R2,721
Discovery Miles 27 210
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Managing the Smart Revolution in Tourism Firms - Innovation and Value Creation in the Era of Data (Hardcover)
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Smart Technologies are revolutionizing tourism, as they promise to
change the way tourists behave and how companies interact with them
and generate profits. The increasing availability of real-time data
in combination with advanced machine learning techniques,
artificial intelligence, and business analytics, to name but a few,
will transform the tourism industry forever and in unthinkable
ways. The degree of sophistication achieved by Smart Technologies
and the speed with which transformations are taking place means
that those people lacking a relevant digital background may lag
behind, therefore being unable to take advantage of the
opportunities offered by the data economy and fully benefit from
its applications. This practical book explains the key ideas that
tourism practitioners and decision-makers must know to understand
Smart Technologies, and the management principles supporting them.
The contents: Include real-life cases to illustrate to the reader
the true dimension of the "smart" phenomenon and the new frontiers
that are yet to open in the coming years Bring together the
knowledge and experience of leading experts from academia, the
tourism sector, and technology companies, who reveal in a unified
way the fundamental points your organization must consider in the
path towards being smarter Create a practical knowledge tool that
allows getting the most out of Smart Technologies, its products,
and future trends, while learning how to make them a competitive
tool, and avoid being left behind Features full color figures and
photographs The book will be a vital resource for Tourism
practitioners, strategic planners, and policy makers as well as
students of tourism marketing, management, and technology.
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