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Catalytic Coaching - The End of the Performance Review (Paperback)
Loot Price: R1,139
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Catalytic Coaching - The End of the Performance Review (Paperback)
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After two decades of hands-on experience with performance
management systems in some of the world's most well recognized
organizations, Markle has come to propound what he calls "a
universal law of modern business." People hate performance reviews.
Drawing upon his studies of and experience with systems theory and
illustrating his points with real-life examples, Markle explains
why employees and managers both have come to regard the ubiquitous
performance evaluation as industry's poorest performing, most
ineffective, and least efficient personnel practice. By digging
down to its roots, he helps us understand why attempts to correct
the flawed system fail. He provides an innovative way to measure
their ineffectiveness and inefficiency and then introduces his
"catalytic coaching" to replace them. Markle shows how his system
is superior to others in five key business outcomes: 1) positive
behavioral change; 2) motivation to work hard; 3) retention of key
contributors; 4) internal promotions and succession; and 5)
prevention of and protection from lawsuits. Not only is catalytic
coaching more effective, it is also more efficient: it requires far
less time and paperwork to implement and maintain. Markle gives his
readers all of the forms, instruments and detailed instructions
they need to operationalize his system. Business executives, senior
HR professionals, and organization development specialists will
benefit particularly from his presentation, as will other managers,
executives, and supervisors, all of whom must learn to "take
ownership" of their responsibilities to their organizations and
themselves.
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