"When you react, the event controls you. When you respond,
you're in control."
Verbal Judo is the classic guide to the martial art of the mind
and mouth that can help you defuse confrontations and generate
cooperation, whether you're talking to a boss, a spouse, or even a
teenager. For more than a generation, Dr. George J. Thompson's
essential handbook has taught people how to communicate more
confidently and persuasively in any situation. Verbal Judo shows
you how to listen and speak more effectively, engage others through
empathy (the most powerful word in the English language), avoid the
most common conversational disasters, and use proven strategies to
successfully express your point of view--and take the lead in most
disputes.
This updated edition includes a new foreword and a chapter
featuring Dr. Thompson's five universal truths of "human
interaction" People feel the need to be respected People would
rather be asked than be told People have a desire to know why
People prefer to have options over threats People want to have a
second chance
Stop being frustrated and misunderstood. Stop finding yourself
on the losing end of an argument. With Verbal Judo you'll be able
to have your say--and say what you mean.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!