Real risk management is predicated on the eventuality of human
erraticism and therefore necessitates the design of resilient
systems, such as control measures, policies, procedures, processes,
rules, checklists, and protocols, to protect organizations against
unpredictability. However, these systems aren't enough to prevent
tragedies, they must be paired with an organizational culture that
drives employee understanding, adherence, questioning, and
enforcement of these systems. Success is conditioned on this
interdependent relationship, meaning employees do the right thing,
the right way every time, as they unequivocally support the
underlying rationale of their organizational systems, mission, and
purpose. This dynamic, inculcated way of thinking is intrinsic to
high-reliability organizations and should be the aspiration of all
executives, managers, and supervisors. Authors Gordon Graham and
Paul Fuller impart a wide range of practical information on
resilient systems- as these thoughtfully designed protocols, kept
up-to-date and properly implemented, serve to minimize
organizational risk in the water and wastewater industry. Features:
Offers guidance for organizations to maximize service, enhance
safety, and minimize liability. Presents fundamental background on
risk, systems, risk management, as well as factors leading to
industrial tragedies and how to avoid or mitigate them. Includes
practical examples to demonstrate the necessary steps to transform
a water facility into a highly reliable and safe organization.
Centering on organizational risk management, Practitioner's
Handbook of Risk Management for Water & Wastewater Systems
provides the investigative tools for risk assessments and
risk/frequency matrixes to effectively recognize and prioritize the
thousands of risks facing professionals working in the water and
wastewater industry today.
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