Manual of Travel Agency Practice (Hardcover, 3rd edition)

Now in its third edition, this successful must-have manual is thoroughly updated with new chapters and material, covering issues including: * Technology development - the different types of travel agency systems available, what they do, how they do it and how to use them * The Internet - how it is used to book travel, forecasts for its future use and how travel agenets stand in relation to it * Global distribution systems - how to make bookings, and the new windows-based environment * A full endorsement by Travel Weekly The manual demonstrates correct methods for processing travel reservations, identifying business client needs and suitable documentation. It also shows key facts for the profitable planning, organization and operation of the retail travel agency. Each chapter contains exercises pertinent to the topics covered. Students on any of the large number of courses in travel and tourism (ICM, City & Guilds, ABTA, IATA, UFTAA, BTEC, SCOTVEC, University of Oxford Certificate, Diploma of Vocational Education) will find this book invaluable.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Release date:	February 2016
First published:	2003
Authors:	Gwenda Syratt • Jane Archer
Dimensions:	246 x 189 x 29mm (L x W x T)
Format:	Hardcover
Pages:	242
Edition:	3rd edition
ISBN-13:	978-1-138-13624-3
Categories:	Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry
LSN:	1-138-13624-7
Barcode:	9781138136243

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