This comprehensive book takes a psychological perspective on
patient safety. It is based on the most recent theoretical and
empirical research evidence from psychology (including clinical,
work, and organizational psychology) and adjacent social and
behavioral sciences such as human factors. Factors that influence
safety-related experiences, behaviors, and outcomes of patients and
professionals working in clinical settings such as medical
practices and hospitals are reviewed, structured, and critically
evaluated. Consistent with the complexity of the topic, the author
takes a multi-level approach to patient safety, which includes a
review of individual, team, and organizational factors and
outcomes. The book describes how these factors, by themselves and
in combination, can facilitate or impede patient safety. Individual
factors include safety-relevant knowledge, skills, abilities, and
personality traits such as conscientiousness and emotional
stability. Team factors include group communication, training, and
leadership. Finally, organizational factors include the safety
culture and climate. Throughout the book, different evidence-based
intervention programs are described that can help practitioners
promote patient safety and prevent accidents. The book is a
valuable resource for both researchers and practitioners interested
in understanding, maintaining, and improving patient safety in a
variety of applied settings. It is based on the most up-to-date
research evidence from psychology and neighboring disciplines, and
it is written in a clear and non-technical language understandable
for a wide audience.
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