""Happy Serving"" is a collection of thoughts that I would define
as part devotional, part leadership book, and part text book. It is
a motivational writing to bring out the very best ethical and
superior service in every thing you do. The short essays (tips)
will often end with a question or thought. These questions and
thoughts will beg for reflection and action. I believe this book
will inspire and motivate you and your employees to be your best in
everything you do by offering tips and advice for serving the
customer. It will break down the negative observations as well as
the positives of REAL life examples. This journey of life will
travel through my analytical eyes noting good and bad work ethics,
mindsets, and mentalities toward the service of others. My desire
is that this book will assist you and your employees to excel with
unparalleled service to others. Though the focus is largely from
the pre-engineered steel industry, the principles within apply in
any business sector.
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