The second edition of this bestselling book, 'Return on Investment
in Training and Performance Improvement Programs, ' guides you
through a proven, results-based approach to calculating the Return
on Investment in training and performance improvement programs.
Jack Phillips has composed user-friendly ROI calculations,
plus:
*ten post-program data collection methods
*ten strategies for determining the amount of improvement that is
directly linked to training programs
*ten techniques for converting both hard and soft data to monetary
values
'Return on Investment in Training and Performance Improvement
Programs, Second Edition' continues as a primary reference for
learning how to utilize ROI to show the contribution of training,
education, learning systems, performance improvement, and change
initiatives throughout organizations.
The book also details implementation issues, provides worksheets,
and pinpoints non-monetary program benefits. A case study takes the
reader through the ROI process step-by-step.
* Applies the well-known ROI method to training programs
* Provides you with the tools to identify the key indicators for
measurement and how to measure them effectively
* Summarizes in simple language everything practitioners need to do
to sell, defend, or expand training initiatives to senior
management
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