Chaos Organization and Disaster Management offers a scholarly
survey of disaster response behavior and management in the face of
natural and manmade catastrophe. The author provides a
methodological and empirical platform from which to initiate a
critical analysis of disaster management. Sparked by a unique field
study of the Israeli experience during the Gulf War, this book
demonstrates the massive divide between individual responses to
disaster and the actual functioning of disaster management
organizations. It exposes the fundamental flaws of disaster
management agencies, analyzing disasters from the perspectives of
both agencies and potential victims. Formulating an alternative
approach to disaster management that draws upon the advantages of
privatization, this volume appraises methods of measuring disaster
agency effectiveness, emphasizing the citizen vantage point and
stakeholder evaluations. It outlines the intrinsic bureaucratic
constraints that impede the efficacy of government agencies, and
reveals the disconnect between organizational and victim
perceptions of disaster. By highlighting a new empirically based
understanding of disaster behavior, the book recommends moving the
focus of disaster management to a social process model that will
save lives.
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