The former CEO of General Electric, one of the most influential
CEO's, shares the ideas and values of leadership he learned through
times of crises. Jeff Immelt has always been one of my leadership
role models. He leads with head and heart. This book shows how
leadership is a full contact sport and Jeff leaves everything on
the field. - John Donahoe, CEO, Nike Read this book. You'll be a
better leader for it. - David Rogier, Founder and CEO, MasterClass
__________ In September 2001, Jeff Immelt replaced the most famous
CEO in history, Jack Welch, at the helm of General Electric. Less
than a week into his tenure, the 9/11 terrorist attacks shook the
nation, and the company, to its core. GE was connected to nearly
every part of the tragedy-GE-financed planes powered by
GE-manufactured engines had just destroyed real estate that was
insured by GE-issued policies. Facing an unprecedented situation,
Immelt knew his response would set the tone for businesses
everywhere that looked to GE-one of America's biggest and
most-heralded corporations-for direction. No pressure. Over the
next sixteen years, Immelt would lead GE through many more dire
moments, from the 2008-09 Global Financial Crisis to the 2011
meltdown of Fukushima's nuclear reactors, which were designed by
GE. But Immelt's biggest challenge was inherited: Welch had handed
over a company that had great people, but was short on innovation.
Immelt set out to change GE's focus by making it more global, more
rooted in technology, and more diverse. But the stock market rarely
rewarded his efforts, and GE struggled. In Hot Seat, Immelt offers
a rigorous, candid interrogation of himself and his tenure,
detailing for the first time his proudest moments and his biggest
mistakes. The most crucial component of leadership, he writes, is
the willingness to make decisions. But knowing what to do is a
thousand times easier than knowing when to do it. Perseverance,
combined with clear communication, can ensure progress, if not
perfection, he says. That won't protect any CEO from
second-guessing, but Immelt explains how he's pushed through even
the most withering criticism: by staying focused on his team and
the goals they tried to achieve. As the business world continues to
be rocked by stunning economic upheaval, Hot Seat is an urgently
needed, and unusually raw, source of authoritative guidance for
decisive leadership in uncertain times. __________ A memoir of
successful leadership in times of crisis: the former CEO of General
Electric, named one of the "World's Best CEOs" three times by
Barron's, shares the hard-won lessons he learned from his
experience leading GE immediately after 9/11, through the economic
devastation of the 2008-09 financial crisis, and into an
increasingly globalized world.
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