From mom-and-pop general stores to big-box, strip-mall chains, it
is impossible to consider the American experience without thinking
about the buying-and-selling retail culture: the sales and the
stockrooms, the shift managers, and the clock punchers. If you've
ever worked in retail--and most likely you have--you probably have
a funny, frantic, moving, mortifying, outrageous, or ridiculous
story to tell. The Customer Is Always Wrong is a tragicomic and
all-too-revealing collection of essays by writers from all corners
of the literary world--writers who have done their time behind the
counter and lived to tell their tales. Jim DeRogatis, author of Let
It Blurt, for example, describes hanging out with Al himself at Al
Rocky's Music Store, while Colson Whitehead explains how three
summers at a Long Island ice cream store gave him a lifelong
aversion to all things dessert-like. This book not only shines a
light on the absurdities of retail culture but finds the delight in
it as well. If it weren't for the customer, after all, our economy
would not function--nor would we slaves-to-the-paycheck get our
turn to shop until we drop. And for every abusive customer or
moronic employee, there are those people who come into our
stores--and our lives--and change them forever... one price tag at
a time.
General
Imprint: |
Soft Skull Press
|
Country of origin: |
United States |
Release date: |
October 2009 |
First published: |
September 2008 |
Editors: |
Jeff Martin
|
Dimensions: |
190 x 128 x 14mm (L x W x T) |
Format: |
Paperback
|
Pages: |
192 |
ISBN-13: |
978-1-933368-90-0 |
Categories: |
Books >
Sport & Leisure >
Humour >
General
|
LSN: |
1-933368-90-X |
Barcode: |
9781933368900 |
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