"Some day, consumer information sources like those envisaged by
Snider and Ziporyn will materialize. The more this book is read,
the sooner it will happen." -F.M. Scherer, Professor of Business
and Government, Harvard University For hundreds of years the
marketplace has been growing more complex and more confusing for
consumers to navigate. Published in 1992, long before the Internet
became a household world. "Future Shop" argued that new information
technologies, combined with innovative public policies, could help
consumers overcome that confusion. A prescient manifesto of the
coming revolution in e-commerce, "Future Shop"'s vision of consumer
empowerment still resonates today.
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