As the complexities and problems that plague law enforcement
agencies continue to proliferate, the need to utilize every
available tool has led to the application of expert systems to law
enforcement activities. This first book to explore this application
is both practical and conceptually clear as it explains the
potential utility of expert systems and their impact on operations
and management. Such systems can support command and control
through computer-aided dispatching, assist in the solution of high
volume crimes such as residential burglaries, aid in the design of
programs for the apprehension and prosecution of career criminals
and repeat offenders, upgrade personnel through enhanced training
programs, and provide an improved method for the delivery of
technical assistance and training services. Until now, literature
to assist organizations that could benefit from this technology has
been scarce. Ratledge and Jacoby have geared their discussions to a
wide audience which includes both practitioners and the academic
community. This handbook offers clear, systematic explanations of
the applications of expert systems in the world of law enforcement.
It discusses the impact of these systems on traditional ways of
policing and crime solving, and details a set of practical
guidelines for jurisdictions considering the use of expert systems.
The text is designed to present information in an order that
progresses from general to technical aspects of the subject.
The first two chapters provide an overview of expert systems as
they apply to different law enforcement areas and discuss the
policy issues they create. The next section describes practical
applications of expert systems in computer-aided dispatching, crime
solving, and training. Chapter 4 explains the basic steps in
building expert systems, its terminology, and general
characteristics. Chapter 5 offers an introduction to artificial
intelligence and its uses in problem solving and expert systems.
Written with the expert systems designer or data processing manager
in mind, Chapter 6 reviews the problems encountered in linking
inferencing to data processing and the efficiencies and technical
requirements of the system. In Chapter 7, a case study of the
Baltimore County Police Department's expert system for residential
burglaries is presented and the steps taken in the development of
that system are described. Included in the valuable appendices are
a list of vendors, two bibliographies including an annotated one
relating to current policing issues and one dealing with technical
publications, and a glossary. This timely handbook will enable
practitioners in criminal justice to make informed decisions
regarding the implementation of expert systems. It also provides
up-to-the-minute information for computer system consultants and
academicians and students in computer science and criminal justice
administration.
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