New 2014 updated technology plan. This book is a valuable resource
for workplace language training providers as well as corporations
and organizations wishing to employ such providers' services. It
serves as a guide to promote quality and accountability among
providers. This book also offers insights that enable providers and
client organizations to develop realistic expectations for their
workplace language training programs. The practices outlined in
this text are illustrated with useful case studies drawn from
successful English language training situations.
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