In this title, two experienced library managers explain how to
create a productive workplace as they weave expert advice and
commentary into an easy-to-use resource. This revised edition
focuses on daily, real-world practices offering: specific
strategies for new supervisory staff; hundreds of tips for
encouraging a positive work ethic, maintaining productivity, and
building teamwork; proven advice on practical supervisory issues
like hiring, firing, interviewing, and training; and, policies and
procedures that maintain fairness while addressing potential legal
landmines. Guiding supervisors through the intricate process of
managing others, this comprehensive handbook addresses the
fundamental issues facing new managers. It also serves as a welcome
refresher and reference for experienced managers facing new
challenges in this complex and changing environment.
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