The way that small claims are dealt with has prompted enormous
interest in many jurisdictions, yet the subject has been neglected
by researchers in this country. We should not doubt the importance
of these procedures, however. It is increasingly seen as a
convenient expedient in tackling the crisis in civil justice, and
with a massive increase in the small claims limit from GBP1,000 to
GBP3,000 in January 1996, small claims have suddenly become big
judicial business. This book (based on research conducted over a
two-year period and funded by the Lord Chancellor's Department, the
Office of Fair Trading and the Economic and Social Research
Council) presents the most extensive empirical research analysis of
small claims procedures ever undertaken in this country. The
theoretical and practical implications of moves to expand the scope
of 'Do-it-yourself' justice are explored. The author had privileged
access to the district court judges who conduct claim hearings, and
the book is the first to include lengthy extracts from tape
recorded interviews with them. It also includes discussion of
interviews with litigants, including many who struggled to gain
payment of court judgments.
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