If you've ever wished for a no-fluff handbook that taught powerful
strategies for managing and resolving some of your most common
"soft-skill" business problems, then your prayer has been heard.
"Weapons of Mass Instruction," by international author, John Eric
Jacobsen has surpassed our expectations because not only is it a
remarkable book for corporate America and its issues, but it also
skillfully allows its strategies to be modified for personal-at
home use. Every business and corporate level, from human resources
to the mail room will find great insights and benefits within these
pages. You'll discover wisdom and profit in the areas of Business
Communications, Customer Service, Conflict Resolution, Dealing with
Negative People, and Corporate Wellness. Expertly and conveniently
written in "Bite-Sized Form," meaning each chapter is short, easy
to read, fluff removed, and only the true "nuts & bolts"
remain. Weapons of Mass Instruction is a true gem and a "Must-Read"
for any business professional. Without question this book is and
will remain the ultimate and essential corporate handbook for
professionals at every level.
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