Practical advice for interacting with toxic personalities. At one
point or another, you'll encounter someone who is inconsiderate,
irate, or aggressive and you'll need to know how to effectively
manage the situation. Handling Difficult People helps you deal with
the toxic personalities in all areas of your life, including in the
workplace, at home, and during everyday interactions. Inside,
you'll find the strategies and tools you need to spot the ten most
common personality types and information on why these people behave
in such an irritating manner. This book also teaches you what you
should do when you're confronted by a difficult person as well as
how to avoid these types of people altogether. With the time-tested
advice and techniques in Handling Difficult People, you'll
confidently manage any toxic situation--and learn what you can do
to help yourself.
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