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Books > Social sciences > Politics & government
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Human Capital 2004 (Paperback, New)
Loot Price: R1,619
Discovery Miles 16 190
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Human Capital 2004 (Paperback, New)
Series: IBM Center for the Business of Government
Expected to ship within 18 - 22 working days
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Governments today face a growing set of challenges around the
recruitment, retention, and management of their workforces. In
short, the job of government today is straightforward: getting the
best from its biggest assets-its people. Getting the most from
people and building a workplace that promotes top performance is a
huge challenge-one that we call "human capital management." Human
capital management is increasingly important in an environment
where governments are trying to directly improve the performance of
their organizations by increasing the "outputs" of their people.
The editors of Human Capital 2004 consider this essential element
to an effective and efficient management of public agencies. After
explaining the role of human capital management and its inherent
challenges, the book is divided into two parts, each presenting
compelling case studies. The first part explores the workplace
challenges. Here the challenge is that of building a workplace,
supported by an effective, streamlined personnel system, that
promotes top performance. Case studies analyze the IRS, USAID,
USPS, and civil service reform in Texas, Georgia, and Florida. The
second challenge to human capital management relates to people. The
challenge here is getting the most from people. The case studies
considered in the portion of the book analyze the Air Force
Materiel Command, the Upstate New York Veterans Healthcare Network,
the Defense Leadership and Management Program, and the U.S. Army's
program on officer retention.
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