What does it mean to trust the police? What makes the police
legitimate in the eyes of the policed? What builds trust,
legitimacy and cooperation, and what undermines the bond between
police and the public? These questions are central to current
debates concerning the relationship between the British police and
the public it serves. Yet, in the context of British policing they
are seldom asked explicitly, still less examined in depth.
Drawing on psychological and sociological explanatory paradigms,
Just Authority? presents a cutting-edge empirical study into public
trust, police legitimacy, and people's readiness to cooperate with
officers. It represents, first, the most detailed test to date of
Tom Tyler's procedural justice model attempted outside the United
States. Second, it uncovers the social ecology of trust and
legitimacy and, third, it describes the relationships between
trust, legitimacy and cooperation.
This book contains many important lessons for practitioners,
policy-makers and academics. As elsewhere the dominant vision of
policing in Great Britain continues to stress instrumental
effectiveness: the 'fight against crime' will be won by pro-active
and even aggressive policing. In line with work from the United
States and elsewhere, Just Authority? casts significant doubt on
such claims. When people find policing to be unfair, disrespectful
and careless of human dignity, not only is trust lost, legitimacy
is also damaged and cooperation is withdrawn as a result. Absent
such public support, the job of the police is made harder and the
avowed objectives of less crime and disorder placed ever further
from reach.
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