"The publication of this book coincides with a increasing
recognition that the challenges facing society and organisations
are not amenable to 'quick fixes'. The approaches to consultancy
which underpin the cases presented here are particularly relevant
in this new context. The contributors are graduates of AOC and
their associates; and the work they describe here is a testament to
the quality of that programme and the learning that participants
get from it.One thread which runs through the book is consultancy
as learning: learning for both the client and the consultant. The
contributors to this book are both accomplished and experienced as
consultants, and in a continuous process of development. They are
open to reflection, critique of their work, and learning from and
with their clients.This notion of learning on the part of client is
important too. An effective consultancy intervention is one which
not only helps the client to address a particular issue or problem,
but which also develops the capacity of the client organisation and
individuals in it to respond to change and development in the
future." -- From the Forward by Phil Swan, Director of the
Tavistock Institute
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