|
Books > Business & Economics > Economics
|
Buy Now
A Public-Sector Journey to Lean - Fighting Muda in Times of Muri (Hardcover)
Loot Price: R1,145
Discovery Miles 11 450
|
|
|
A Public-Sector Journey to Lean - Fighting Muda in Times of Muri (Hardcover)
Expected to ship within 12 - 19 working days
|
Most Lean practitioners learn about the three Ms: muda (waste),
mura (unevenness or variability), and muri (overburden), and
beginners in Lean generally focus on the removal of muda. The
impact of muri is not as readily understood. It is extremely
significant, however, for those working in government. Decisions on
staffing levels and resource allocation are made by elected
officials who are generally disconnected from daily operations.
Short-sighted cost-cutting makes it difficult to deliver quality
services as efficiently as possible. The mantra of "do more with
less" creates ever-increasing muri. In contrast to robust Lean
programs in privately owned companies, efficiency initiatives are
regularly cut from public-sector budgets. Antiquated systems remain
in place, with too few workers to operate the existing processes.
The debilitating impact of persistent muri brings burnout and
turnover, perpetuating a vicious cycle. Despite the muri, a
dedicated cadre of public servants is hard at work using Lean
techniques and principles to break down bureaucratic red tape and
improve the quality of services at every level of government across
the country. While the author incorporated examples of Lean
initiatives in other states to give readers an idea of all the
terrific work that is occurring, this book is really the story of
one of those journeys. Using the author's experience while working
for the State of New Hampshire, you'll learn about the steps along
the way. Each chapter tells a story of what they did, what they
learned, and how the lessons can be applied. Annotated outlines of
White, Yellow, and Green Belt programs, and the Lean for Leaders
workshop, as well as two hypothetical scenarios that were used as
training exercises are included. These approaches are not intended
to be authoritative or prescriptive; they are offered as insights
and examples. You'll read about the challenges and pitfalls, and
the creative countermeasures developed by a dauntless team of Lean
practitioners. The story is shared to inform and encourage others
-- material based on the New Hampshire Bureau of Education and
Training's Lean programs is included throughout the book.
General
Is the information for this product incomplete, wrong or inappropriate?
Let us know about it.
Does this product have an incorrect or missing image?
Send us a new image.
Is this product missing categories?
Add more categories.
Review This Product
No reviews yet - be the first to create one!
|
You might also like..
|
Email address subscribed successfully.
A activation email has been sent to you.
Please click the link in that email to activate your subscription.
Welcome to Loot.co.za!
Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
(1)
(1)
