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Books > Reference & Interdisciplinary > Library & information sciences
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Reference and Information Services - An introduction (Paperback, 5th edition)
Loot Price: R2,575
Discovery Miles 25 750
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Reference and Information Services - An introduction (Paperback, 5th edition)
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Keeping pace with the rapidly shifting environment for all
information services workers, in this book provides readers with
the knowledge and tools needed to manage the ebb and flow of
reference services in today's libraries. From the ongoing flood of
misinformation to the swift changes occasioned by the pandemic, a
myriad of factors is spurring our profession to rethink reference
services. Luckily, this classic text is back in a newly overhauled
edition that thoughtfully addresses the evolving reference
landscape. Designed to complement every introductory library
reference course, Cassell and Hiremath's book also serves as the
perfect resource to guide current practitioners in their day-to-day
work. It teaches failsafe methods for identifying important
materials by matching specific types of questions to the best
available sources, regardless of format. Guided by a national
advisory board of educators and experts, this thoroughly updated
text presents chapters covering fundamental concepts, major
reference sources, and special topics while also offering fresh
insights on timely issues, including a basic template for the
skills required and expectations demanded of the reference
librarian the pandemic's effect on reference services and how the
ingenuity employed by libraries in providing remote and virtual
reference is here to stay a new chapter dedicated to health
information, with a special focus on health equity and information
sources selecting and evaluating reference materials, with
strategies for keeping up to date a heightened emphasis on
techniques for evaluating sources for misinformation and ways to
give library users the tools to discern facts vs. ""fake facts""
reference as programming, readers' advisory services,
developmentally appropriate material for children and young adults,
and information literacy evidence-based guidance on handling
microaggressions in reference interactions, featuring discussions
of cultural humility and competence alongside recommended resources
on implicit bias managing, assessing, and improving reference
services the future of information and reference services,
encapsulating existing models, materials, and services to project
possible evolutions in the dynamic world of reference.
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